Shipping Policy

Here's everything you need to know about how we get your snacks from our warehouse to your door.

This policy applies to consumer orders placed through our website and forms part of our Terms of Service. If you're a trade or wholesale customer, separate trade terms apply.

Where We Deliver

We only deliver within the UK.

We'll deliver to the address you provide at checkout, so please double-check it's correct. We're not liable for losses caused by an incorrect address once the goods are delivered as instructed.

Delivery Charges

Any delivery charges will be shown at checkout before you place your order.

[PLACEHOLDER - add current delivery options and pricing here, e.g. standard rate, free delivery threshold, any express option]

Dispatch and Delivery Times

[PLACEHOLDER - add dispatch commitment here, e.g. "Orders placed before Xpm on a working day are dispatched the same day" and typical delivery estimate, e.g. "2-3 working days via [carrier]"]

We aim to meet our delivery estimates, but delays beyond our control may happen - if they do, we'll keep you updated.

If Your Order Is Late or Missing

If your order doesn't arrive on time, please contact us as soon as possible so we can help - we'll either locate it, re-send the missing goods, or refund you.

If we haven't delivered your order within 30 days of confirming it, you can cancel and we'll refund you in full.

Once Your Order Arrives

The goods become your responsibility once they've been delivered.

If anything's arrived damaged, faulty or incorrect, our Return and Refund Policy explains how we'll put it right.

Got Questions?

We're always happy to help.

📧 orders@seriouspig.co.uk 📞 0207 732 7979

We aim to provide a resolution within 48 hours of receiving your message.